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DHS Training Video

Notify your trainer or supervisor once training is completed

Mandated Reporter Training Overview

This Minnesota Department of Human Services training is for individuals mandated to report child maltreatment. This training is designed to help you understand the mandated reporter laws and requirements, including the actions you need to take if you know or suspect a child is being maltreated.

Mandated Reporting Training - Child Protection Response

This video reviews what information you should have prepared at the time of making a child maltreatment report and what steps the local child welfare agency will take next. The first step is gathering information from the reporter, which the local child welfare agency refers to as intake.

Mandated Reporter Training - Maltreatment Types

This Minnesota Department of Human Services training is for individuals mandated to report child maltreatment. There are several types of maltreatment that you are required to report. This video will provide you with a broad overview of each type of maltreatment to help you better understand what and when to report. There are five types of maltreatment that are reportable: Neglect, Physical abuse, Sexual abuse, Mental injury, and Threatened injury

Communication Tips: When Talking on the Phone with People who are Hard of Hearing - Audio Described

This video has practical examples of how to communicate with someone with a hearing loss. The tactics can help minimize confusion and having to repeat yourself. The message is given by using a role play of a hard of hearing customer calling on the telephone to order a pizza. It is acted out the wrong way, then demonstrated the right way.

For the non-audio described version go to the video below

Communication Tips: When Talking on the Phone with People who are Hard of Hearing

This video has practical examples of how to communicate with someone with a hearing loss. The tactics can help minimize confusion and having to repeat yourself. The message is given by using a role-play of a hard-of-hearing customer calling on the telephone to order a pizza. It is acted out the wrong way, then demonstrated the right way

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